Please call and speak to our Care Navigators who will assist you in making the right type of appointment, at the right time and with the right person to help you.
We offer both telephone and face-to-face appointments every day of the week at the patient's choice. Sometimes when a patient requests a telephone appointment, the Care Navigator will advise a face to face appointment if they think it would be more appropriate or if there is a need for an assessment.
The Care Navigators will ask explain briefly to explain the reason your appointment request so they can offer you an appropriate appointment in the Practice or signpost patients to other services such as our in house physiotherapists. All our staff are trained in the importance of sensitivity and confidentiality.
You may also book via the NHS Wales App. Please check our Practice Team page to see if you are booking with our Practice Nurse, Nicola or our HCSW, Sarah as they have different roles.
You may prefer to use eConsult, our online service where you can consult with a healthcare professional online. Please note that the healthcare professional will often respond in an electronic message , so please check your email. Please do not use eConsult for urgent matters
Please click on the Link to our prescriptions page. Please note that ordering your repeat prescription via the NHS Wales App is easy, secure and a 24/7 service. Your request for a prescription will arrive and be added directly to your medical records. Please contact us for more information if you are have difficulties or want to ask any questions
Care homes and patients with sensory loss are aware that they can send requests by email. Our email inbox is checked regularly throughout the day. Please do not use eConsult for urgent matters
Patient's with sensory loss are able to contact us via email as they understand that will may not respond immediately.